FAQ

Frequently asked questions.

Can’t find your answer? Contact us.

Getting started

Is Wardrobe AI free?

Yes. Adding clothes (including Automatic Gallery Scan), outfit recommendations, the planner and calendar, reminders, laundry, filters, collections and special occasions are free, for a wardrobe of up to 100 items. AI features are part of Premium. See plans →

Do I need an account?

Yes — you sign in with Google, Apple or email. After that, most features work offline and sync when you’re back online. Getting started →

Is there a free trial?

Members who join on or before 31 May 2027 can claim 6 months of Premium free, with no card. Nothing is charged when it ends.

Scanning

How accurate is the tagging? Can I fix it?

The app is good at categories and colours and keeps improving, but it can get things wrong. Every tag can be edited, and your edit always wins.

Does it work with ethnic wear?

Yes — sarees, lehengas, kurtas, sherwanis, salwar suits and more are part of the wardrobe categories, and there’s a dedicated Wedding & Festive picker.

Why wasn’t a garment detected?

Very dark, blurry or cluttered photos are hardest. Try good light, the whole garment in frame and a plain background.

Automatic Gallery Scan

Does it upload my photos?

No. Every photo is processed on your phone. Only once you add a garment does its cut-out (never the original photo) sync to your account. Privacy details →

Why does it need my face?

To tell you apart from other people in your photos, so their clothes aren’t added. Your face signature is a list of numbers made and kept on your phone — never uploaded.

Does it scan in the background on its own?

No. It only runs when you tap “Scan now”. You can pause or cancel any time, and turn the feature off in Profile.

AI & credits

What is an AI credit?

Credits pay for AI try-on and AI chat. One try-on uses 1 credit; a chat message uses a small fraction of one. A failed try-on is free.

Do unused credits roll over?

Monthly credits reset on the 1st and expire at the end of the month. Booster pack credits last 12 months.

What does the AI Stylist see?

Your message as text, plus details about your wardrobe items like colour and category — not your photos.

Plans & billing

What happens when the trial ends?

You choose: pick a paid plan or carry on with the free plan. Nothing is charged automatically and you keep your wardrobe.

How do I cancel?

Cancel in your Google Play or App Store subscriptions. Premium stays on until the end of the period you paid for. UPI passes don’t renew by themselves.

How do refunds work?

Store purchases are refunded by Google Play or the App Store under their policies. For UPI payments, contact us. Contact billing →

Privacy & account

What syncs to your servers?

Your wardrobe items (garment cut-outs and tags) and profile, so they follow you across devices. Your face signature never syncs. Privacy Policy →

How do I delete my account?

Profile → Delete Account removes your account and data from our servers and erases the app’s data on your phone. Data deletion →

What is “Help improve WardrobeAI”?

An optional setting, off by default, that lets your feedback, corrections and reports help train future models. Turn it off any time in Profile → Data & Privacy.